What is the care value base?

The care value base is a range of accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen for health and social care. It is designed to guide the practice of accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen working in this area. The aim of the standards is to improve clients' quality of life, by ensuring that each person gets the accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen that is most appropriate for them as an individual.

The care value base offers accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen, and sets standards, in three main areas of health and social care:
Fostering accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and diversity
Fostering people's accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and responsibilities
Maintaining accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen of information



Fostering equality and diversity
This means recognising and supporting people's individual accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen.
It involves:
Giving everyone the same accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen of care and support This does not mean treating everyone in the same way
accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and supporting the diversity of people's experiences, lifestyles and backgrounds

As a carer you should ensure that a client's background or circumstances do accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen affect the quality of care they receive.
This does not mean that treating everyone in the same way. It means treating each person as an individual, taking into account their accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen, abilities, likes and dislikes. This is known as client-accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen care.


Discrimination
There are some terms that you must understand in relation to accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen.
Discrimination is the result of accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and prejudice.

Stereotyping
If you stereotype someone, you make accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen about them based on their age, sex, race, nationality or sexuality. For example:
French people love garlic
accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen are bad drivers
accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen are only interested in one thing

Prejudice
This means liking or disliking someone not because of who they are, but because of how you feel about their accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen or background. It is important accept their responsibility to ensure that prejudice doesn't affect the quality of care given to clients

It means providing accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen care (better or worse) to some people because they are of a particular group, like Asian people, lesbians and gays, or older people

The major forms of discrimination
Sex Age
Race Disability

2. Fostering rights and responsibilities

You must support the right of a client to accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen their own lifestyle AND help them to accept their responsibilities.
Your client has the right to eat unhealthy food, but you need to accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen them about the accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen risks so they can take accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen for their choice.
Your client has the right to accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen, but they must accept their responsibilities to other people who do not wish to be affected by accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen smoking

Rights and responsibilities are often laid down in accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen, codes of accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and policy documents. As a carer, you need to make sure that your clients are aware of their rights and responsibilities in care settings.
Clients have a right to:
Not be accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen against
Confidentiality
Their own beliefs and accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen
Clients have a responsibility to:
Not discriminate against others
Respect the confidentiality of others
Do no accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen to others

3. Confidentiality of information
This means that any information clients give you must be accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and confidential, whether it is:
Verbal
Written
accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen (on a computer)
You need to be aware of what you say to other carers and clients and also who has accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen to client files.

Maintaining confidentiality of information is an important part of accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen. You need to think carefully before you talk about your colleagues and clients, and ask yourself whether this person really needs to know what you're about to tell them. Clients can expect you not to discuss their details with anyone else without their accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and they won't accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen or respect you if you do.

There are times when you need to share confidential information, for example when a client may be a accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen to themselves or others
Whenever possible, health and social care professionals must respect their client's right to keep certain accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen private.

There are also accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen requirements to keep personal records confidential.
The 1998 Data Protection Act states that accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen has to be secure, accurate and that it can only be used for limited purposes

Think about the steps that you would take to you protect confidentiality in the following scenarios.

Using a computer for saving files
or for communication by e-mail Written documentation
A phone call Storing files in a filing cabinet

In Summary

The care value base was developed to accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen clients' quality of life by setting accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen and guiding professional practice in health and social care.

Fostering equality and accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen means recognising that each person has their own individual needs. It also means working to meet those needs.

Fostering rights and responsibilities recognises people's rights, but also stresses that we all have accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen towards others.

The need to maintain confidentiality of client information accessassumptionsbeliefscarecaringcentredchooseconfidentialityconsentdangerdatadifferentdiscriminateddiscriminationdiversityElectronicequalityguidanceharmhealthimproveinformationlegallegislationlifestyleMenneedsnotpassivepracticeprivateprofessionalsprotectsqualityRespectingresponsibilitiesresponsibilityrightssmokestandardsstereotypingtelltrustvaluesWomen the client's right to have personal information kept private.