Instructions
1. Read the presentation and takes notes
2. Now review your notes on Quality Assurance and the chapter in the book to answer the follow questions:
1.What is meant by Quality assurance?
2.Give 2 ways in which an organisation can monitor the quality of its services
3.What are national standards and how are they monitored?
4.Give examples of policies and systems that an organisation can put in place to assure standards
5.Give three ways in which a health professional is accountable for their care practice